FAQs

Q: What is Respondr?

A: Respondr is a profit for purpose company that has developed an easy to use digital platform for
first responders. Our platform provides content and connects first responders with service providers,
making it easier for them to access the resources they need to do their jobs effectively.

Q: Who can use Respondr?

A: Our platform is designed for first responders in Australia, including police officers, firefighters,
paramedics, and other emergency services personnel, and their families. Service providers who have
content or services design specifically for the first responder community can also use our platform to
reach this community.

Q: How does Respondr work?

A: Our platform is a digital marketplace that connects first responders with content and service
providers. First responders can use our platform to find and access a wide range of resources,
including training programs, wellbeing content and mental health services. Service providers can use
our platform to inform the first responders’ community of their services.

Q: Is Respondr only for emergency situations?

A: No, Respondr is designed to provide support for first responders in both emergency and non-
emergency situations. Our platform offers a range of resources that can help first responders to
improve their skills and well-being over the long term.

Q: Is Respondr free to use?

A: There is no cost for first responders and their partners or families to use our platform. Service
providers may have a fee for their services or may provide a commission to Respondr based on
services engaged through the platform.

Q: Is my information secure on Respondr?

A: Yes, we take the security of our users information very seriously. Our platform is designed with
multiple layers of security, and we never share users personal information with third parties without
their consent.

Q: How can I become a service provider on Respondr?

A: If you are a service provider interested in joining our platform, please contact us through our
website for more information on the registration process.

Q: How can I get in touch with Respondr?

A: You can contact us through our website or email us via support@respondr.com.au. We are also active on social media, so feel free to connect with us on Facebook or Instagram.